I love winning people over. I relish that initial moment when cold disinterest turns into warm appreciation. Every time I approach a table, I walk up with a "I dare you not to love me" mentality. And usually, it's an easy sell. Still, there are tables that present more of a challenge than others, and one in particular was found pouting in my section today.
Everything was fine until I finished my introduction. Then, the older couple, both about age sixty, began to order drinks. Trouble, as they say, ensued. They both wanted beverages sans sugar, so I directed them to our ten calories or less flavored iced teas and lemonade. The wife didn't understand that it was only the teas that were flavored, not the lemonade. She claimed that the menu description was unclear, but what could she really expect from a ten word blurb? After I made the clarification, she settled on a diet lemonade. Then, her husband made me go over the description again before settling on a plain old unsweetened iced tea. Dutifully, I ventured off to the land of fake sugar and returned with their beverages.
The wife then ordered a burger with sweet potato fries, which cost an extra 99 cents. Although it clearly stated this charge on our menu, the husband was livid with what he called "false advertisement." Still, he ordered the fish and chips, upgrading his chips to the sweet variety as well. I could tell that his dissatisfaction with our policy was going to put him in a sour mood for the whole meal, and that this would be reflected in my tip. Even though he told me that his problem was not with me but with the menu, I knew what was going to happen because I knew who he was. He was my father...in ten years. And sitting across from him, was my future mother, rolling her eyes embarrassedly at her beloved cheapskate. The man even had a New Jersey version of a New York accent, which I could only imagine my father taking on in his later years. I had never served my parents before, but I had lived with them for nineteen years. Over that time, I had forced my parents to love me; why couldn't I do it to these people in a little under 30 minutes?
I threw out the word "bottomless." There is nothing my father loves more than free food and taking advantage of people. This is why he used to frequent buffets before he decided to not be fat anymore. He knew that he could eat way more than $9.99 worth of food, and he did. I could tell from this man's auspicious girth that he could probably boast the same. So, I explained to this couple that their sweet potato fries, like our regular fries, were never-ending. Not only that, but I could bring them fries before, during, and even after their meal. They lit up, especially when I mentioned what my family likes to call "fuh latah" (for later) fries that they could take home with them.
And just like that, I won them over. If I had known it was that easy, I wouldn't have completely overanalyzed the situation and made a kinda creepy connection to my own life. Just kidding, I totally would have. Once it was obvious that I was on their side, not the restaurant's, this couple, especially the man, became interested in me...as a person. They wanted to know where I went to school (Emerson College), what I was majoring in (Faith, Trust, and Pixie Dust), and how many boyfriends I had ("...None at the moment?"). Oh, we got along swimmingly. When I asked them about the quality of their meals, the husband even said, "Eh the food's alright, but you're great." I was blushing.
I threw out the word "bottomless." There is nothing my father loves more than free food and taking advantage of people. This is why he used to frequent buffets before he decided to not be fat anymore. He knew that he could eat way more than $9.99 worth of food, and he did. I could tell from this man's auspicious girth that he could probably boast the same. So, I explained to this couple that their sweet potato fries, like our regular fries, were never-ending. Not only that, but I could bring them fries before, during, and even after their meal. They lit up, especially when I mentioned what my family likes to call "fuh latah" (for later) fries that they could take home with them.
And just like that, I won them over. If I had known it was that easy, I wouldn't have completely overanalyzed the situation and made a kinda creepy connection to my own life. Just kidding, I totally would have. Once it was obvious that I was on their side, not the restaurant's, this couple, especially the man, became interested in me...as a person. They wanted to know where I went to school (Emerson College), what I was majoring in (Faith, Trust, and Pixie Dust), and how many boyfriends I had ("...None at the moment?"). Oh, we got along swimmingly. When I asked them about the quality of their meals, the husband even said, "Eh the food's alright, but you're great." I was blushing.
They told me about their lives too...although I don't know how much I was supposed to take seriously. The man, espousing his wife's virtues, told me that she had visited him once a month for the entire time he was in prison. (I think this was serious.) Then, he told me that he was a hitman, and for the very reasonable price of $500, he could make anybody disappear. By this time, we were pretty good friends so he asked if there was anyone that I needed "taken care of." I declined his kind offer, but inquired about his rates for maiming. His wife chimed in that that was only $250. (I kid you not that his wife's comment is the only reason why I think that he was joking about this. If he were really a hitman, I don't think that he would let his wife handle any part of his business negotiations, much less the pricing.)
Luckily, I won over the right table. I don't even want to think about what could have happened to me had I not soothed the hitman with free sweet potato fries. He might have been sorry for the unkind shots he fired out of hunger, but I probably wouldn't be alive to tell the tale.
These dirty plates aren't the only thing that's a hot mess. #servergirlstruggz